On-product Questions that close the sale
On-product Questions that handle objections before they cost you a checkout. Your team answers in your voice; the brand-trained AI on Advanced drafts the rest. Moderate everything before it goes live.
Pre-sale support, on the page
Eight tools that turn the question your shopper's scared to ask into the answer that closes the deal.
Native theme app extension. Sits below your reviews block. Shoppers ask without leaving the product page.
Brand-trained drafts grounded in your reviews, FAQs, product copy, and past replies. Drafted in your voice in seconds.
Email or Slack alert the moment a question lands. Slack channel routing per product line. Never miss the urgent one.
Approve, edit, or reject every answer before it goes live. Profanity, PII, and competitor-name filters built in.
Drop in past replies, FAQs, and a 5-question voice survey. Quoli learns tone, register, and reading level so drafts read like you.
When a shopper starts typing, surface answered duplicates first. Cuts repeat asks and shows depth on day one.
Tag a Questions as canonical, sync to your FAQ page or help center automatically. Build documentation as a byproduct.
Every answer is signed by a real teammate or your brand account. No anonymous voices on your product page.
From question asked to answer published
Native question form sits below your review block. Auto-suggest surfaces past answers as they type, so most don't even need to submit.
Quoli trains a model on your reviews, FAQs, product copy, and past replies, then drafts an answer that reads like you wrote it.
Review the draft, tweak the language, send. Auto-publish for low-risk Questions. Notify the asker by email.
Every question gets the right voice
Two answer paths. Your team owns the customer-facing voice; the brand-trained model drafts the rest at scale.
For pricing, lead-time, returns, custom orders, and anything category-specific. Your support staff replies right from the admin or Slack.
For factual product questions Quoli can answer from your data. Drafted in your tone, grounded in your reviews and FAQs, gated by your moderation.
Nothing goes live without your sign-off
Bulk approve, edit, or reject from a single inbox. Auto-publish the easy ones, hold the regulated ones, flag anything weird for senior review.
- PII auto-redaction. Customer names and emails masked from public Questions.
- Profanity & trolls. Auto-reject with one click, ban repeat offenders.
- Compliance watchlist. Beauty and supplement keywords trigger manual review.
- Bulk actions. Approve 50 at once, route 50 to senior team, done.
Questions before you install?
What operators ask most when they're sizing up Quoli's on-product Questions, covering Unlimited-gated AI Answers to moderation, alerts, and SEO.
Where do questions appear on my product page?
Below your reviews block by default, or anywhere you place the theme app extension. Native Liquid block. No iframe, no script tags, no theme code edits.
What's on which plan, and what's gated to Advanced?
Question collection, merchant-replied answers, moderation, and Slack alerts run on every paid plan. AI-drafted answers and brand-voice training are on Advanced and up. The model is compute-heavy and ships from the Advanced tier. See pricing for the breakdown.
How does the AI draft answers in our voice?
On Unlimited, Quoli trains a model on your reviews, FAQs, product copy, past Questions replies, and any reference docs you upload. Every draft is grounded in your data. You confirm tone with a few sample answers in the admin.
Can I require human approval before any answer goes live?
Yes. You can require manual approval globally, or per category, or only for topics you choose. Default for new stores is manual; auto-publish for low-risk Questions is opt-in.
Do questions show up in Google search results?
Yes. Quoli outputs schema.org QAPage and Question markup so your Questions can appear as rich snippets in Google. Strong long-tail SEO benefit.
More from the platform
One photo collected at review time powers your PDP, your paid ads, your AI responses, and your storefront. Each product ships great alone, but the lift compounds when they run together. See every product
Let your customers do the selling
Install free on Shopify. 14-day trial on every paid plan. White-glove migration on day one.